Shipping Information

SHIPPING INFORMATION

Shipping for Domestic Orders

Maison de Papillon is pleased to offer free standard ground shipping throughout the continental US via Fedex. You may expedite your domestic order via Fedex 2nd Day for $30, or Overnight service for $45. Orders to HI/AK/PR are shipped via FedEx SmartPost. All orders will be shipped from our warehouse in NY.

Domestic orders are processed and delivered Monday through Friday, excluding holidays. Please allow one business day for processing. Orders placed before 12:00 noon EST will be processed the same day and orders placed after 12:00 noon EST will be processed the following business day. Ground shipments can take 1-5 days to arrive to addresses within the continental U.S. Unfortunately; we cannot be responsible for unanticipated delays due to inclement weather or other unforeseen natural events.

In case of severe weather, some shipments may be delayed. We apologize for any inconvenience. For the most up to date shipping information, please contact Customer Service or refer to your Fedex tracking number.

HOW DO I KNOW THAT MY ORDER HAS BEEN SHIPPED?
You will receive shipment notification e-mail once your order has shipped. The e-mail will contain the tracking information as well as a link to track your package online.

DO YOU SHIP TO PO BOXES OR APO/FPO ADDRESSES?
We are proud to offer shipping to APO/FPO addresses.
Please note, these orders will ship via FedEx SmartPost and may result in slightly longer transit times. Please allow 5-7 business days for shipments to APO/FPO addresses.

Shipping for International Orders

Maison de Papillon offers international shipping through Fedex.

Call Us: (646) 370-4414 for international orders

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