Please download the attached return & exchange form, print the same & fill it properly and use complimentary ground shipping to return the garment.
Download Return & Exchange Form – Click Here
We are happy to offer returns on all non-sale merchandise within 14 days of receipt in the U.S. All sales are final for international customers. All returns or exchanges must be unwashed, unworn, unused and in their original condition with receipt and tags attached.
Sale merchandise is final sale and not eligible for return or exchange.
Maison de Papillon gift cards are non-refundable.
Please note: We only process returns and exchanges that were purchased via the online store. Garments purchased from department stores or specialty stores must be returned to the store in which it was purchased. Due to security constraints, we cannot reimburse you for an amount greater than your purchase amount. Maison de Papillon provides free returns for US orders.
WHERE SHOULD I SHIP MY RETURN/EXCHANGE ?
Please send your returns to:
Maison de Papillon E-Commerce Returns Department
57 West 21st Street
New York City, NY 10010
All refunds will be credited to the original payment method within 10 business days of processing at our warehouse.